Although the hosting service offered by the different companies is roughly the same, every provider has their own platform with its own modifications and different ways to do given operations. In such a situation, an elaborate knowledge base will be pretty helpful both for persons with little to no prior experience and for technically accomplished individuals who will ultimately learn how certain tasks are carried out, but will waste precious time in the process. The objective of such a knowledge base is to help make the hosting service quick and easy to use, saving users lots of time and efforts. The outcome is more contented customers, since they can easily find the information they are looking for, and much less work for the client care staff, because typically the vast majority of the enquiries and issues that customers have got are already enumerated in the knowledge base. Given that the articles themselves are written well and cover more things, you’ll be able to learn more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Web Hosting
If you order a shared web hosting plan through our company, you will be bestowed with access to our extensive online documentation where you will see info on practically everything associated with our hosting solutions. The topics encompass anything from how to set up an email address on your smartphone, to how to accomplish various things using an .htaccess file. The articles are written in an easy-to-understand fashion and include step-by-step instructions on how to carry out a specific task inside your Hepsia hosting Control Panel. You can also find info that’s not related directly to Hepsia, for example one that concerns software applications on your computer. The full list of articles will be located in the Help section of the Control Panel, but the ones that are applicable to a certain Control Panel section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you will be able to learn practically everything associated with your hosting account.