1 hour ticket response
We are specialized in providing a rapid and proper reply to every ticket sent by a customer. Our skilled tech support staff members will examine your question and will think of the best option. We offer a 1–hour response time guarantee for all trouble tickets. In fact, the average technical support ticket response time has proven to be 20 minutes.
A Premium Client Support Service
Each member of our help desk team has lots of years of experience in the shared web hosting plans business and almost all of them have worked for us for at least five years. They all are prepared to answer all your inquiries in the most efficient way possible.
An Easy–to–Browse Help Section
In the Site Control Panel you’ll find an easy–to–browse Help Center section where you can get quick hints on how you can use our hosting services. You can see the answers to your questions in the F.A.Q. section, see more suggestions in the web hosting account administration articles or check our educational video tutorials.